Effective Date: May 14, 2026

At Community Care and Staffing, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, mailing address, and other contact details provided when you fill out forms on our website or communicate with us.

Health Information: As a provider of ABA therapy and staffing services, we may collect sensitive information related to you or your child, including diagnoses, treatment plans, and related healthcare information protected under applicable HIPAA regulations.

Usage Data: We may collect information regarding how you use our website, including pages visited, time spent on the website, browser type, IP address, device information, and other analytics data to improve our services and website performance.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide ABA therapy services and staffing support

• To communicate with you regarding appointments, scheduling, services, customer care, and billing

• To respond to inquiries and support requests

• To improve our website, services, and user experience

• To comply with legal, regulatory, and HIPAA requirements

• To send service-related SMS communications and notifications

3. SMS Communications

If you provide your phone number through our website, forms, applications, or communications with us, you consent to receive SMS text messages from Community Care and Staffing. These messages may include account-related messages, appointment reminders, staffing updates, customer care communications, and other service-related notifications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS communications at any time. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase or service.

4. Sharing of Information

We do not sell, rent, trade, or otherwise share your personal information with third parties except in the following circumstances:

With your consent: We may share your information when you authorize us to do so for specific purposes.

For service delivery: We may share information with trusted vendors, contractors, service providers, healthcare partners, or business associates who assist in delivering our services, subject to strict confidentiality obligations.

Legal compliance: We may disclose information when required by law, regulation, subpoena, court order, or other legal process.

SMS consent and mobile phone information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

5. Data Security

We take the security of your personal information seriously. We implement appropriate administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may have the right to:

• Access your personal information and request corrections if necessary

• Withdraw consent for certain data processing activities

• Request deletion of your personal information, subject to applicable legal and regulatory requirements

• Opt out of receiving SMS or marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings; however, some portions of the website may not function properly.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website and services after changes are posted constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Community Care and Staffing

Email: marketing@commcarestaff.com

Phone: 267-508-7860

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.